Colorado State University-Pueblo’s network and server systems staff plans to use student technology fees to improve the coverage and speed of TWOLFnet throughout the residence halls on campus.
Mark Welte, the network and server systems staff manager at CSU-Pueblo, plans to tackle the challenges facing the university’s Internet service, TWOLFnet.
“We work on tickets that impact the most people first,” Welte said.
There are currently six men on the network and server systems team who manages all servers, email systems, Internet, blackboard and countless of other daily activities throughout the university campus.
In regards to the complaint from students on the speeds of TWOLFnet and the Internet service throughout the dorms, Welte said that there are not many access points available, hence the lack of coverage in certain areas of the building.
Crestone Hall was the first to be upgraded from 12 access points to 40, with Culebra Hall underway and Greenhorn Hall to be focused on in March or by the start of the summer semester.
As the campus continues to grow, the amount of people per access point cannot handle the constant incoming traffic. With new students every semester comes an increase in devices per access point. Because the current amount of access points is limited, there will be large-scale improvement once all of the residence halls are updated.
According to Welte, the NSS team is planning to have all of the resident halls fully completed and updated by the start of the upcoming fall semester.
“We are working with the Associated Students’ Government and the technology fee governing board to drive how student tech fees are spent for technology infrastructure,” Welte said.
Wireless access can be blocked depending on location in the building since access points are bounded. This leads to a lack of coverage in certain areas.
Welte said his team is working on moving access points in addition to increasing them to fix dead spots in the residence halls.
Lately, the NSS team has been spending more time protecting students from thousands constantly trying to break into the campus systems from all over the world. They are aiming for a big push to getting students to be more cautious when it comes to Internet usage and encourage students to have patience in waiting for the upgrades.